At Calavera Mexicana, we value and respect your privacy. This Privacy Policy describes how we collect, use, maintain and disclose the personal information that we obtain from the users of the web site perlaarroyo.com (hereinafter, “Web Site”). By accessing and using our Website, you agree to the terms and conditions of this Privacy Policy. We encourage you to read this policy carefully before continuing to use our Web Site.
Information We Collect
We collect personal information that you voluntarily provide when you create an account on our Website, make a purchase, subscribe to our newsletter, participate in surveys or provide feedback. The information we may collect includes, among others:
- First and last name.
- E-mail address.
- Shipping and billing address.
- Contact information (telephone number).
- Payment information (credit/debit card or other payment information).
- Purchasing preferences and behavior on the site.
- History of purchases and navigation on the site.
- Comments and opinions about products and services.
- Demographic information (optional).
Use of Information Collected
The personal information we collect is used for the following purposes:
- Process and fulfill orders and purchases made on the Website.
- Send purchase confirmations, shipment notifications and tracking details.
- Communicate with you about changes in your order status or customer service inquiries.
- To personalize your experience on the Website and provide you with relevant content.
- Improve our products and services by analyzing your preferences and behaviors.
- Send you promotional emails about offers, events and news (with your consent).
- Conduct internal research, data analysis and market studies.
- Comply with legal and regulatory requirements.
Protection of Personal Information
We implement technical, administrative and physical security measures to protect your personal information against unauthorized access, disclosure and misuse. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee the absolute security of any information you share with us.
Disclosure of Information to Third Parties
We do not sell, rent or exchange your personal information with third parties for marketing purposes. We may share your personal information with service providers who help us operate our Website and conduct our business activities, such as payment processors and shipping services. We may also disclose your information in response to legal orders or to comply with applicable laws and regulations.
Your Rights
You have the right to access, correct, update or delete your personal information at any time. You may also opt out of receiving promotional emails by following the unsubscribe instructions included in each email. To exercise your rights, please contact us through the channels provided at the end of this Privacy Policy.
Changes in the Privacy Policy
We reserve the right to update and modify this Privacy Policy at any time. Any changes will be effective when posted on the Website. We recommend that you check this page periodically for updates.
If you have any questions about this Privacy Policy or how we handle your personal information, please do not hesitate to contact us at contact@calaveramexicana.mx.
Consent
By using our Website, you agree to the terms and conditions of this Privacy Policy.
Effective date: August 1, 2023
Contact: contact@calaveramexicana.mx
